ICT Support Services

About Us

Over the years, the Department of Information and Communication Technology (ICT) plays a central role of guiding the Polytechnic in the integration of technology in learning, teaching, research and the general administration.

With ICT being a dynamic field, the department has ensured that the Polytechnic enjoys deployment of both IT infrastructure and software applications that matches the current industry trends. This has ensured efficient and effective service delivery.

In line with the mission of the Polytechnic, the ICT Department continues to create and deliver high-quality services through offering of the optimal infrastructure that the polytechnic runs on, and providing technical support.

Technical Support

Providing technical support in access to Portals, Emails, Internet, softwares, etc.

Online Security

Ensuring data privacy and information security in the Polytechnic.

Provision of ICT Infrastructure

Provision of a good infrastructure in terms of a high-speed Internet, software applications such as the Enterprise Resource Planning (ERP) system and other systems, computer systems and digital teaching resources.

325

Job Tickets Served in a month

05

Technical Staff

10

Departments Served

10

Year of service

The Team

Esther N. Kimani

ICT Officer

The ICT department offers a comprehensive range of services and support to staff and students, including;

  • Email services to both staff and trainees
  • ICT Help desk to respond to all ICT related queries in the polytechnic
  • Servers, File services, Internet proxy, and Storage
  • Backbone Network Infrastructure (LAN & WAN) maintenance
  • Database Administration
  • Maintenance of the Polytechnic Website
  • Student computer labs maintenance and support services
  • Internet & Intranet access support
  • Software and application programs development and deployment
  • General Information security

Our Commitment

Committed To Keep People Connected & Safe

We strive to ensure seamless connectivity between the various, offices, departments, trainers and trainers for a collaborative twenty-first work environment.

Promoting Digital Literacy

Promoting digital literacy by providing access to online jobs training through programs such a:

Get in Touch

Feel free to contact us for services, compliments and complaints.

Message Us